Judith A. McLaughlin

PROFESSIONAL SUMMARY:

A mid-level Technical Writer with experience in biotech and high-tech, creating online and hardcopy help, training materials, and marketing information. Interested in both contract and permanent positions in the Boston, MA, metro area.

PUBLISHING TOOLS:

Adobe FrameMaker, Webworks Publisher, Microsoft (MS) Word, MS PowerPoint, MS Excel, MS Frontpage, Adobe PageMaker, Adobe Photoshop, Adobe PageMill, Adobe Illustrator, ClarisWorks, PageSpinner, Helix, WordPerfect, Quark Express, and RoboHELP.

COMPUTING ENVIRONMENTS:

Windows NT, Windows 95, Macintosh, Internet, UNIX, VAX, and PLATO.

PROGRAMMING:

HTML, BASIC, and Pascal.

WORK EXPERIENCE:

Wrote and designed a user training manual for GECKO.
Wrote and designed an administrative manual for GECKO.
Selected authoring tools according to the needs of the HAGC.
Researched defect tracking tools for use in the development of GECKO and other tools.

Established a routine provision of release notes in time for deployment to the Test Lab, Production Lab, & Production systems.
Wrote over 50 release notes.
Updated and converted legacy notes to HTML.
Changed and updated the release notes to be easier to access and use.
Used RoboHELP and FrontPage to create hard copy, WinHelp, and HTML documentation.
Performed researched for the documentation by reading business requirements, engineering specifications, and by interviewing engineers.

Developed a company MS Word template for Clinical Trial Reports according to ICH guidelines.
Assisted in the preparation of annual reports, INDs, and clinical protocols using MS Word, Excel, and Powerpoint.
Performed literature searches and statistical analysis which revealed one possible factor involved in the failure of a clinical trial.

Wrote product knowledge manuals, using ClarisWorks, that contain major marketing points for the highest-income product lines represented, targeting an audience of agency personnel, store staff, and consumers.
Created and maintained illustrated product listings for over 40 product lines, and other promotional materials using ClarisWorks and Adobe Photoshop.
Updated the agency resume, converting it to a color format using Adobe PageMaker and Adobe Photoshop.
Acted as the secondary computer technical support for the company.

Desktop Publisher/Program Support
The Virginia Department of Emergency Services Technological Hazards Division coordinates technological hazard response and training throughout the Commonwealth of Virginia.

Redesigned and edited all technological hazard training manuals, converting them from MS Word into Adobe PageMaker.
Produced slides, overheads, and handouts for all training courses using MS PowerPoint.

EDUCATION:
M.S. in Human Genetics
Virginia Commonwealth University,
Richmond, VA (5/93)

B.A. in Biological Science, cum laude
University of Delaware,
Newark, DE (5/89)

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